When you have used your coupon code to buy the test, you will get two emails:

• An email with your test login (the code starts with HMC)
• An email with a link to set up your online profile and schedule your test

Use the guide below to learn how to use your coupon code.

Creating your online ProctorU account:

• Make sure your profile includes your full legal name (as per your passport or national ID card), your phone number (including country code) and an email address that you can access in case the Password Support team need to contact you or call you back if you need our assistance.
• Ensure that your computer language is set to English.

Use the guide below to learn how to create your account and schedule your test.

For any enquiries regarding the above, please email support@englishlanguagetesting.co.uk.

You must have:

• A valid passport or national ID card
• Your ProctorU account username and password
• Your test login – it starts with ‘HMC’

On the day of the test:

• Uninstall any remote access software, such as AnyDesk, from your computer/laptop.
• Log in to your ProctorU account 10 minutes before the test
• Download the Guardian browser
• Have your valid ID ready
• Be prepared to show your room
• You are allowed one sheet of plain paper, a pen or pencil, and a water bottle
• Have your test login, it starts with HMC
• Ensure that you are in a suitable environment with a desk and chair (one door visible behind you, no glass walls or doors).

PC & Internet Requirements:

• A computer or laptop (no tablet or phone) with at least a 15-inch screen and zoom at 100%
• An external webcam, smartphone, camera or mirror for the proctor to check your screen and keyboard
• Windows 10 or above or macOS 10.15 Catalina or above
• On a Windows PC Chrome (version 53 or above) or Firefox (version 42 or above) or Edge (version 79 or above) web browser, or on a Mac Chrome (version 74 or above)
• Reliable internet connection with a minimum bandwidth of 2 Mbps
• A front-facing camera
• A microphone
• Speakers

Read the documents with links below, especially the student handbook.

Use the guide below to learn how to use your coupon code.