To purchase the Password Skills Plus test, please use this link.
During the test
You are responsible for checking your equipment and network, and ensuring it works properly. If you have technical problems with your equipment and/or network (PC, microphone and speaker, webcam, local Internet connection etc.) that mean you are unable to take the test, or have technical problems during the test which mean it cannot be completed, no refund will be made. If you still wish to take a Password Skills Plus test then email the Password Support Team with your test login and a brief explanation of what happened for further guidance. There may be further fees to pay in order to book a new test session. Please note that the internet is not guaranteed to be perfectly reliable and ELT cannot be responsible for internet problems outside of ELT’s and Examity’s servers and local networks.
If you are experiencing any further issues when purchasing, scheduling or taking your test, please call our support team on +44 (0)20 8326 5608
or email the support team at firstname.lastname@example.org.
If possible, please provide screenshots or details of what went wrong during a test so we can troubleshoot further.